added project links to gallery, changed project info for flowdesk
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@@ -95,39 +95,54 @@ export const PROJECTS: Project[] = [{
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description: "Flowdesk is a microservices platform for breaking down complex business processes into guided workflows with a focus on collapsing the gap between a novice agent and an expert one.",
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details: `# Flowdesk: A Flow-based support platform designed for event-based organizations.
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## 'It's not just "make the UI simpler" but "make a day-one hire perform like a veteran on this task, every time."'
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<br/>
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<br/>
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### Overview
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Flowdesk is a microservices platform for breaking down complex business processes into guided workflows with a focus on collapsing the gap between a novice agent and an expert one.
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The short of it is: Two agents doing the same check-in shouldn't take 90 seconds and 6 minutes. Flowdesk as a product seeks to compress that spread in variance.
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As an objective it is measurable, demonstrable, and directly tied to money (labor cost, queue length, guest satisfaction, throughput per desk). **The metric is time-to-task and its variance - not just the average.**
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It's not just "easy software. It's not just "make the UI simpler". It's "make a day-one hire perform like a veteran on this task, every time."
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## Private Repository
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This is a real product that is in use by a real organization. The source code is not public, but the platform is available for licensing.
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Please contact me for more information or exceptions to this.
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<blockquote>A welcome screen using the default theme.
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<blockquote>It's not just "make the UI simpler" but "make a day-one hire perform like a veteran on this task, every time."
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<a target="_blank" href="/img/projects/fam/example-welcome.png">
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<img src="/img/projects/fam/example-welcome.png" alt="Alt text" width="600"/>
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</a>
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</blockquote>
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<blockquote>A short video of the platform's operation.
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<video width="640" height="360" controls>
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<br/>
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## App Overview
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Flowdesk is a microservices platform for breaking down complex business processes into guided workflows. The focus here is on collapsing the gap in time it takes to perform tasks between a novice agent and an expert one.
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The even shorter version: Two agents doing the same check-in shouldn't take 90 seconds and 6 minutes. Flowdesk as a product seeks to compress that spread in variance.
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As an objective it is measurable, demonstrable, and directly tied to money (labor cost, queue length, guest satisfaction, throughput per desk). **The metric is time-to-task and its variance - not just the average.**
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It's not just "easy software. It's not just "make the UI simpler". It's "make a day-one hire perform like a veteran on this task, every time."
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<a target="_blank" href="https://flowdesk.hwilliams.dev">Preview: Flowdesk Development Site</a>
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<blockquote>State driven navigation and visual consistency between controls make complex tasks feel easier.
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<a target="_blank" href="/img/projects/fam/example-step-2.png">
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<img src="/img/projects/fam/example-step-2.png" alt="Alt text" width="800"/>
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</a>
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</blockquote>
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## Private Repository
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This is a real product that is in development. The source code is not public, but the platform may soon be available as a service or for licensing.
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Please contact me for more information or exceptions to this.
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<blockquote>A step demonstrating input components.
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<a target="_blank" href="/img/projects/fam/example-step.png">
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<img src="/img/projects/fam/example-step.png" alt="Alt text" width="800"/>
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</a>
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</blockquote>
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<blockquote>A short video of the platform's operation. This is a custom implemntation of the architecture for a specific event.
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The platform is highly configurable and can be used for many different business processes.
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<video width="1000" controls>
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<source src="/img/projects/fam/runthrough.mp4" type="video/mp4">
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Your browser does not support the video tag.
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</video>
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@@ -278,10 +293,10 @@ in the guest identification system and have out-of-the box modular support in fl
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A real-world solution for event staff and volunteer management.
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`,
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tags: ["Vue", "Node.JS", "Event-Management", "Real-Time", "Full-Stack"],
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link: "private",
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link: "https://flowdesk.hwilliams.dev",
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year: "2026",
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images: [ "img/projects/fam/example-welcome.png", "img/projects/fam/example-step-in-flow.png"],
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videos: [ "img/projects/fam/runthrough.mp4" ]
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images: [ "img/projects/fam/example-welcome.png", "img/projects/fam/example-step-2.png", "img/projects/fam/example-step.png"],
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//videos: [ "img/projects/fam/runthrough.mp4" ]
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},{
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id: 2,
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slug: "clean-space",
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