diff --git a/data/content.ts b/data/content.ts
index 6438bb3..fe0940b 100644
--- a/data/content.ts
+++ b/data/content.ts
@@ -92,10 +92,12 @@ export const PROJECTS: Project[] = [{
     id: 1,
     slug: "flowbased-agent-management",
     title: "Flow-Based Agent Management platform",
-    description: "The Flow-based Agent Managemment (FAM) platform is a real-world example of an Agent support tool designed to streamline high-volume in-person Agent to Guest interactions in various scenarios.",
+    description: "This Flow-based Agent Managemment (FAM) platform is a real-world example of an Agent support tool designed to streamline in-person interactions.",
     details: `# Flow-based Agent Management platform (FAM)  
 
-The Flow-based Agent Managemment (FAM) platform is designed to streamline high-volume in-person Agent to Guest interactions using the concept of workflows.
+This Flow-based Agent Managemment (FAM) platform is designed to optimize and streamline in-person digitally assisted transactions/communication between a guest and an agent.
+To do this, FAM seeks to create 'workflows' from sub-processes identified during normal business operation. Big impacts are achieved just by shaving seconds off of the effort and time required to fulfill a customer's needs at the counter and building
+workflows that guide an agent through them rather than rely on experience.
 
 <blockquote>A welcome screen using the default theme.
 <a target="_blank" href="/img/projects/fam/example-welcome.png">