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changed verbiage for fam project description

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Hunter W.
2026-06-23 22:36:11 -04:00
parent c09094b968
commit db7d1c6c1f
1 changed files with 4 additions and 2 deletions
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data/content.ts
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@@ -92,10 +92,12 @@ export const PROJECTS: Project[] = [{
id: 1,
slug: "flowbased-agent-management",
title: "Flow-Based Agent Management platform",
description: "The Flow-based Agent Managemment (FAM) platform is a real-world example of an Agent support tool designed to streamline high-volume in-person Agent to Guest interactions in various scenarios.",
description: "This Flow-based Agent Managemment (FAM) platform is a real-world example of an Agent support tool designed to streamline in-person interactions.",
details: `# Flow-based Agent Management platform (FAM)
The Flow-based Agent Managemment (FAM) platform is designed to streamline high-volume in-person Agent to Guest interactions using the concept of workflows.
This Flow-based Agent Managemment (FAM) platform is designed to optimize and streamline in-person digitally assisted transactions/communication between a guest and an agent.
To do this, FAM seeks to create 'workflows' from sub-processes identified during normal business operation. Big impacts are achieved just by shaving seconds off of the effort and time required to fulfill a customer's needs at the counter and building
workflows that guide an agent through them rather than rely on experience.
<blockquote>A welcome screen using the default theme.
<a target="_blank" href="/img/projects/fam/example-welcome.png">